Licensing

   Professional Edition    

The Professional Edition offers customers the complete flexibility to take advantage of all of the power and flexibility of CWR mobile application platform.  Like the Standard Edition, the Professional  Edition entitles customers to use either the Express user experience or native offline smart client versions of CWR Mobile CRM.  Additionally, customers can configure CWR Mobile CRM once, yet deploy CWR smart clients across any combination of mobile platforms, including iPhone, iPad, BlackBerry, Windows Phone, Android (phone and tablet) and Palm simultaneously!  The Professional Edition is also fully multi-tenant, so there is no limit to the number of CRM organizations you can support from a single CWR Mobile CRM deployment.  The Professional Edition will meet the most exacting needs of any organization.

   Standard Edition

The Standard Edition offers customers both the CWR Mobile CRM Express user experience as well as one of the native offline smart clients for iPhone/iPad, BlackBerry or Windows Phone.  Customers who need everytime, everywhere, access to their Dynamics CRM system and are on a common mobile device platform can choose the Standard Edition so that they can benefit from the speed and performance of a native application while having all of their data local – so they can access it when out of cell range, in an office building, underground parking garage or even on an airplane.  And when they get back into their coverage area all of the data synchronizes in the background.  The Standard Edition supports a maximum of 25 licenses, a single CRM instance and a single mobile platform, and provides a great entry level solution for companies with those needs.

   Express Edition
                                                     

The Express Edition is a web browser-based online user experience version of CWR Mobile CRM.  This is designed for customers who might have been using Microsoft Mobile Express, but need more than the basic “occasional access to common CRM tasks;” they need some additional capabilities to create activities, convert appointments and leads, close opportunities and cases, etc.  The Express Edition offers the ease and convenience of a web app, but as a customized user experience on each mobile platform, with all the power of Dynamics CRM.  The Express Edition runs on all HTML 4-enabled browsers, including:  iPhone, iPad, BlackBerry, Windows Phone, Android (phone and tablet) and Palm mobile devices.

   Online Edition
                                                     

CWR Mobile CRM also comes in an Online Edition to support Microsoft’s Dynamics CRM Online offering. The CWR Mobile CRM Online Edition is derived from the Professional Edition above and offers customers the complete flexibility to take advantage of all of the power and flexibility of CWR mobile application platform. Like the Professional Edition, the Online Edition entitles customers to use either the Express user experience or native offline smart client versions of CWR Mobile CRM. Additionally, customers can configure CWR Mobile CRM once, yet deploy CWR smart clients across any combination of mobile platforms, including iPhone, iPad, BlackBerry, Windows Phone, Android (phone and tablet) and Palm simultaneously! CWR Mobile CRM Online Edition enables Dynamics CRM Online customers to benefit from the power and flexibility of CWR Mobile CRM.

   Device License
                                                     

Device-based licensing is the traditional model for mobile computing.  You determine the number of devices you need to connect to your Dynamics CRM instance and you license that number of devices.  Please note that this does not need to be the same number as your total CRM users.  Unlike some other companies, CWR only requires that you license the number of devices you actually want to connect to your CRM system – not the total number of CRM users.  And if you have a few mobile professionals that want multiple devices, just add a few licenses for their second devices.

   User License

User-based licensing is becoming increasingly common as our customers provide both phones and tablets to their mobile professionals.  In the user-based model, each user is entitled to use up to 3 separate devices, simultaneously.  And, unlike some other companies, who disable your first device as soon as you connect a second device, CWR Mobile CRM is designed so that your users can access all devices simultaneously.  Pull up your client account on your mobile phone and click for driving directions, then use your tablet during the customer meeting to show some sales literature, and then update the opportunity on your phone afterwards in the elevator.  The user-based licensing model is a cost effective way for your teams to leverage the power of multiple of Dynamics CRM across mobile devices, simultaneously.